In general, we do not send invoices directly by email. Invoices can always be found by logging in to the project administration using the owner's or administrator's email address. For more information, please refer to the guide How to Download an Invoice.
In this case, we recommend checking whether the services on your project have been renewed. Payments by credit or debit card or via PayPal are usually processed within a few hours. Bank transfers may take 2–3 business days.
If you still cannot see your invoice, please contact our customer support team.
