How to set up e-shop email communication


In this guideyou will learn how to configure the email address used when sending orders, and the e-shop email address. 

1. To configure email communicationclick on Store settings and then on General settings.

2. Here in the Email communication section you can change: 

A. Email for receiving ordersthe address to which notifications regarding customer orders will be delivered. 

B. Store’s email addressthe address from which information about purchases in your e-shop will be sent to e-shop customers. To be able to set up an e-shop email addressyou need to have your own domain on the projectwith an email address already created. 

ATTENTION: If you only have a assigned domain on Webnode, it is likely that DNS records will need to be modified on the domain, more information in the article SPF and DKIM records required for assigned domains (email verification). 

C. Customize e-shop emailsedit customer order notificationsEditing automatic notifications is a premium feature available in the Business packageIf you have a lower packageonly notifications are sent to confirm and send the orderYou can find complete information about this function in the article How to edit automatic notifications. 

 

Don't forget to save all changes by clicking Save. 

TIP: If you have a domain email address set up, but it does not appear in this settingplease write to customer supportWe will check to see if your domain is configured correctly. 


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