How long are subscriptions for Premium Services?
The minimum period for the purchase of Premium Services is one year. When buying for longer periods, you also save time and money. You can save up to hundreds of dollars by purchasing a package for more years. You also do not have to upgrade your Premium Services manually every year.
Why would I want my own domain?
Your website’s address will appear more professional because you will have a web address that does not contain Webnode such as my-website.com. By choosing a clear and easy-to-remember domain name, you will help your customers remember your website and make it easier to visit.
Will I get my free domain automatically?
Yes, you will get a free one–year domain registration with a Mini, Standard or Profi Premium Package. After you buy a package, you will receive an informational email with a voucher code which you will use to easily register your domain. The voucher is valid for 45 days from the completion of your order.
Can I create my own email address?
Yes. With activated Premium Mini, Standard or Profi Package and your own domain, you can create your own email address such as firstname.lastname@example.org.
Do you offer automatic renewal of services?
Yes. When paying by PayPal or credit card, you can enable automatic renewal. Your services will automatically renew each year using the payment method used for the original order. You will be notified by email before the automatic payment is made. Auto-renewal can be deactivated at any time in the administration of your project.
Is it possible to cancel a domain registration?
No. After the completion of your purchase you become the owner of the domain name and it is not possible to cancel the registration.
Can I run my website for free?
Yes. Webnode allows you to create and run a website for free. Each free website includes reliable hosting, professional customer care and an unlimited number of pages for your website.
Is there a money-back guarantee?
Yes! You can try Premium Services worry-free. If you find that the services don't suit your needs within the first 15 days after your first order, we will refund 100% of your money.
What domain name will I get and for how long?
With the purchase of Premium Services, you can choose a domain extension from our domain pricelist. With your first purchase of a Mini, Standard or Profi Premium Package you will get a free domain registration for one year. From the second year, you will pay for both the Premium Package and the domain.
What happens if I already have a domain with another registrar?
With Premium Services, you can run your website on a domain purchased with another registrar. After your payment is received, you will be sent a voucher for a free one-year domain registration. You can use the voucher to register a domain, transfer your existing domain to Webnode or attach your existing domain using DNS records.
What if I would like a refund?
When you order Premium Services for the first time, we offer a 15-day period when you are able to request a refund with no questions asked. Refunds are not possible for any renewal or for an order paid with a voucher. Refund is not applicable for a domain registration. Once paid, it is not possible to cancel the order of a domain. More information can be found here.
How does the Limited Premium Package work?
The Limited Premium Package does not include a free domain. It is ideal for people who want to run their websites under their own domains but do not need other Premium functions. This package allows you to connect your domain manually using DNS records. Registrations of new domains or transfers of domains to Webnode are paid services.