How long are subscriptions for Premium Services?
The minimum period for the purchase of Premium Services is one year. When buying for longer periods, you also save time and money. You can save up to hundreds of dollars by purchasing a package for more years. You also do not have to upgrade your Premium Services manually every year.
Can I create my own email address?
Yes. With activated Premium Mini, Standard or Profi Package and your own domain, you can create your own email address such as firstname.lastname@example.org.
Do you offer automatic renewal of services?
Yes. When paying by PayPal or credit card, you can enable automatic renewal. Your services will automatically renew each year using the payment method used for the original order. You will be notified by email before the automatic payment is made. Auto-renewal can be deactivated at any time in the administration of your project.
Can I run my website for free?
Yes. Webnode allows you to create and run a website for free. Each free website includes reliable hosting, professional customer care and an unlimited number of pages for your website.
What if I would like a refund?
When you order Premium Services for the first time, we offer a 15-day period when you are able to request a refund with no questions asked. Refunds are not possible for any renewal or for an order paid with a voucher. Refund is not applicable for a domain registration. Once paid, it is not possible to cancel the order of a domain. More information can be found here.